Residents of San Carlos

Important Rate Information

February 17, 2012

To our Valued San Carlos Customers,

Due to a Recology San Mateo County billing error, the bill you most recently received is incorrect and does not reflect the 2012 rate approved by the City of San Carlos.

The bill you received in late January includes an increase of 9.65%. This was one of three rate options the City Council considered at their meeting held on October 17, 2011.

At the October 17, 2011 City Council meeting, the Council voted to approve one of the other rate options a rate increase of 5.3% for 2012. The 5.3% rate increase was also used in the Proposition 218 rate notice that was mailed out in late October and was the rate increase approved by the City Council at their December 12, 2011 meeting.

A credit for the difference in rates will be issued and will be reflected on your next bill.

For any questions you may have please call (650) 595-3900 and a Customer Service Representative will be able to assist you.

We sincerely apologize for this error and inconvenience to you, our customers.

Sincerely,

Recology San Mateo County